FAQs
Frequently Asked Questions
Dashboard
Social Media
- How do I put my picture on my personal fundraising page?
- Where is my Facebook Page ID?
- Can people add a profile photo if they don't have a Facebook page?
- A donor is entering their email address to update their Facebook photo. Why isn't it working?
- Why are fundraisers' Facebook posts not appearing on the social media feed?
Event
- Can guests use cash and check to buy tickets and donate at the event?
- Should I use the "group" feature?
- If a guest is on a team, will the donation only go towards the team?
- How is the social score calculated?
- How does someone win the event?
- A guest donated online—why is their name not appearing on the Top Fundraiser leaderboard?