Advanced Strategies for Building Out Your Swell Site
Swell Billing
Live Stream/ Virtual Events
Payment Processing
- Can I Tell Which Donations Have Covered Credit Card Fees?
- How can I get help with my BluePay account?
- How can I tell if a transaction was manually entered?
- Should We Close Our Blue Pay/Card Connect Account and How Can We Close It?
- When will BluePay/Card Connect deposit our funds?
- Where do I find recurring donations?
Dashboard Questions
- How can I turn of the amount raised for my event?
- Should I create a Comp Code or Issue Tickets/Tables/Teams from the Swell Dashboard?
- Can I embed an image in an email from the Email Editor?
- Error Message: Please ensure all of your images are jpeg encoded
- Creating a New Event Based Off an Old One
- How to add a pledge
Common Questions about Online Events
- Resources and Steps for Planning Your Online Peer-to-Peer Campaign
- How does someone become a fundraiser for my online event?
- How can I see a list of all my fundraisers?
- How do I set up my online fundraising event?
- How Do I Turn Off the Warning Message on My Site?
- How can I add a check I received so it shows up in my fundraising event's total?
Social Media
- Why is an old image or old text showing up when I share my event on LinkedIn?
- When I post the link on my social it pops up a coming soon message. Where can I change that?
- Why is an old image or old text showing up when I share my event on X (formerly Twitter)?
- Why is there no image (or an old image) when I try to share my site to Facebook?
- How do I put my picture on my personal fundraising page?
Event
- How to Assign Comp Tickets
- How do I remove the total raised?
- Can I hide the donation button
- Downloading the Swell App
- What's the difference between an inactive and an active ticket?
- How do I disable the sponsorship button?
Post-Event
- Does Swell integrate with Aplos?
- How Do I Close a Campaign?
- How do I convert the time in my transactions report to my time zone?
- The times listed in the transaction report aren't in my time zone. What time zone are they?
- How do I archive (or unarchive) my event?
- How do I view and manage pledges from the dashboard?