Swell Billing
QR Codes Questions
- I uploaded my logo in branding, but it isn't showing when I look go to the QR tool.
- Is there any reason to use a QR code for a virtual event?
- How to Use Your Dynamic QR Code Tool
- If I edit my QR code customizations, will my older version still work?
- How to Configure Your Event's QR Codes
- What's the difference between a static QR code and a dynamic QR code and which do I have?
Live Stream/ Virtual Events
Payment Processing
Dashboard
- How to Copy, Edit, and Launch a Repeat Event
- How can a set a thermometer/goal on Swell?
- The Ticket PDF isn’t pulling the images for my event and the sample ticket email isn't using my event's name. How do I fix that?
- How to Add or Manage Your Swell Users
- How to Edit Your Emails in the Email Editor
- What's the difference between a virtual ticket and a ticket?
Common Questions about Online Events
- How does someone become a fundraiser for my online event?
- How can I see a list of all my fundraisers?
- How do I set up my online fundraising event?
- How Do I Turn Off the Warning Message on My Site?
- How can I add a check I received so it shows up in my fundraising event's total?
- How can I see a list of all the donations my event has received?
Social Media
Event
- How Can I Tell Who Attended My In-Person Event?
- Simple Fundraising Display for In-person Events
- How Do I See Personal Pages?
- Checking Your Guests into Your Event Using the Check In App
- Can I make changes after the site is live?
- Can I copy a previous campaign?
Specific Event Type Guides
- Steps to Build a Walk Event
- Steps to Build a Cookout Team Event
- Steps to Build a Golf Event
- How to Create a Donation Page
- Steps to Build an Event with Physical Tickets
- Steps to Build an Event with Virtual Tickets
Post-Event
- The times listed in the transaction report aren't in my time zone. What time zone are they?
- How do I archive (or unarchive) my event?
- How do I view and manage pledges from the dashboard?
- How long will the event website remain 'live' after my event and how can I redirect visitors to my organization's website?