Error Message: Please ensure all of your images are jpeg encoded

If you see an error message that says "Please ensure all of your images are jpeg encoded, " you've tried to upload a file type that isn't a jpg (jpeg). To fix it, convert your image to a properly sized jpg file and upload the new file.

Remember that branding images also need to be sized correctly for each space. You can read more about branding images and access Canva templates for each branding image type here. You might also like this article, Where can I see my site's branding images?