When someone makes a purchase or donation through the front of your Swell site, everything is connected. The system records the transaction and sends the associated ticket or table automatically, but what if someone sends in a check or you want to create a quick ticket for a volunteer?
You can manually enter these things on the back end of Swell. We'll go through how in just a moment, but first, a couple of reminders:
- When you're manually entering things through the back of the software, nothing is connected. Be sure to enter both the transaction and the ticket/table and press the envelope button when you're ready to send the associated emails.
- The green plus sign
always means add something new where you are in Swell.
Click "Next" to move through the steps for each process in the Scribes below. If the space under the heading looks blank, the Scribe may still be loading.
How to Manually Enter a Transaction
How to Manually Enter a Ticket
How to Manually Create a Table/Team
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