To change the name on an existing ticket for your event, you'll need to change the fundraiser associated with it.
More than likely, you'll be adding a new fundraiser (someone who doesn't already have a ticket) so we'll start there. If the fundraiser already exists, you can skip to step 2.
Step 1: Create the new fundraiser
- Click on fundraisers in the left-hand menu.
- Click the green plus sign
to create a new fundraiser.
- Enter the new person's contact information in the pop-up and click save
.
Step 2: Reassign the ticket
Now that the fundraiser exists, you can edit the ticket.
- Click on tickets
in the left-hand menu.
- Scroll through or use the search bar to find the ticket you'd like to change.
- Click the edit button
in line with the ticket to make changes.
- The Ticket Editor will open. Choose the fundraiser who should be associated with the ticket from the fundraiser drop-down.
- Choose whether you'd like to save your changes without sending the ticket to the new guest
or save your changes and email the ticket to the new guest
.
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