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This video will show you how to add offline transactions so they're counted in your total and how to download a csv file containing all of your transactions.
From the Swell Dashboard, navigate to the Transactions in the menu on the left side.
You'll see a list of every transaction that you have manually added or that has been processed through your Swell site on that screen.
If you would like to add manually add a transaction, click the green plus sign and fill in the appropriate information in the Transactions Editor when it pops up.
If the donation needs to be credited to a specific person, be sure to select his/her name from the referral dropdown.