Checking your guests into your Swell event couldn't be easier with the check in app. We'll walk you through how to use it, but first a couple of quick notes:
- We call it an app because it used to be an actual app you had to install on an iPad. Now it's a website you can access from any device, but it works best on tablets or laptops because they have slightly larger screens.
- While you could use the check-in app for your virtual event, it's not necessary. It's designed to be used with in-person events.
To get started, go to https://checkin.swell.gives.
You'll need to log in with your Swell username and password. Your username is your email address. If you don't know your password, send us an email and we can reset it for you. Tip: Since your username and password is the same for the check-in app as it is for your Swell dashboard, you might consider adding a separate user account for volunteers with a more general address and password.
After logging in, you'll see a list containing all of your events:
Choose the event you'd like to work on by selecting the blue "Select Event" button.
On the next screen, you'll see a list of all of your ticketed guests.
Use the search bar to find someone's name as they come up to the check-in table. Click the light blue button next to their name to check them in. Tip: If you're using tables for your event and you've numbered them, you'll be able to tell your guest where they're sitting by looking at the table number next to their name.
From this screen, you can also sell a ticket, register someone through comp tickets, or return your event dashboard to select another event.