Checking Your Guests into Your Event Using the Check-in App

Checking your guests into your Swell event couldn't be easier with the check-in app. We'll walk you through how to use it, but first a couple of quick notes:

1. We call it an app because it used to be an actual app you had to install on an iPad. Now it's a website you can access from any device, but it works best on tablets or laptops because they have slightly larger screens.
2. While you could use the check-in app for your virtual event, it's not necessary. It's designed to be used with in-person events.
3. Want to read more about creating a successful check-in process for your event? CLICK HERE

Click "Next" in the Scribe below to see what it's like to check a guest in using the Swell Check-In App. (Tip: if you don't see anything in the space below, the Scribe may still be loading.)

When you access the check-in app through the Event Tools tab, you'll automatically be taken to the event you're currently working in.

If you access it through https://checkin.swell.gives, you'll need to log in with your Swell username and password and choose your event. Your username is your email address. If you don't know your password, send us an email and we can reset it for you. Tip: Since your username and password is the same for the check-in app as it is for your Swell dashboard, you might consider adding a separate user account for volunteers with a more general address and password. 

You can use the Scan Ticket button to scan the QR code on your guest's ticket or use the search bar to find someone's name as they come up to the check-in table. Click the light blue button next to their name to check them in. Tip: If you're using tables for your event and you've numbered them, you'll be able to tell your guest where they're sitting by looking at the table number next to their name.

From this screen, you can also sell a ticket, register someone through comp tickets, or return to your event list to select another event.

Interested in building a great check-in process? Read this next: Building a Strong Check-In Process (in-person event). You might also like this Just 1 Thing.

Need a PDF Check-In Cheat Sheet for your Volunteers? Click HERE. We also have it as a Google Doc to make it easy to edit and print. Save a copy into your Google Drive to edit it.