Most likely, Facebook hasn't crawled (electronically looked at) your page in a while. If you've recently changed your Event Header Image in the Swell dashboard or your site is brand new, this is most likely the case.
Facebook has a built-in debugger tool to help with this. If you're comfortable using it yourself, you can find it here. Paste your event's URL into the blank and click the Debug button. If your new image isn't showing up, click the "Scrape Again" button.
If that doesn't work for you, or you're not comfortable doing it, we'll be happy to do it for you. Click the Submit a Request button at the top of the page or email us .
LinkedIn and X (formerly Twitter) work similarly. Here's how to update those:
Why is an old image or old text showing up when I share my event on X (formerly Twitter)?
Why is an old image or old text showing up when I share my event on LinkedIn
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